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What do subscribers think? The biggest complaints about timeshift TV
TV operators offer timeshifting for a variety of reasons - it has been shown to increase advertising revenue, increase overall TV consumption, increase the rate of subscription upgrades, and decrease subscriber churn (for a more detailed look at these benefits, see this article). Timeshifting is intended to satisfy and attract customers by offering flexibility - a greater window of opportunity for subscribers to watch what they want, on the device they want, when they want. H
